Contact

Policies

  • Terms of Service

    By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

    1. Overview

    This website is operated by Playmaker Packs. Throughout the site, the terms "we", "us", and "our" refer to Playmaker Packs. By visiting our site or purchasing something from us, you engage in our “Service” and agree to the following terms.

    2. Online Store Terms

    You must be at least the age of majority in your country or state to use this site. You may not use our products for any illegal or unauthorized purpose.

    3. Product Information

    We strive to be as accurate as possible, but we do not guarantee that product descriptions, images, or other content are error-free. Prices are subject to change without notice.

    4. Shipping

    Shipping times are estimates and may vary depending on your location and external factors such as customs. For full details, please refer to our [Shipping Policy].

    5. Returns & Refunds

    We handle refunds in accordance with our [Return Policy]. Please review it for more details.

    6. Third-Party Services

    We may use third-party services (e.g., payment processors, fulfillment centers). We are not liable for any issues that arise due to third-party services.

    7. Limitation of Liability

    We are not liable for any damages resulting from the use of our site or products, including but not limited to loss of data, profits, or business opportunities.

    8. Changes to Terms

    We reserve the right to update or change these Terms at any time. Continued use of the site after changes means you accept those changes.

    9. Contact

    If you have any questions about these Terms, please contact us at:
    owendropshipping72@gmail.com

  • Return & Refund Policy

    We want you to be completely satisfied with your purchase. Please read our policy below before placing your order.

     Order Issues & Damaged Items

    If your order arrives damaged, defective, or significantly different from what you ordered, please contact us within 7 days of delivery.
    We’ll gladly send a replacement or issue a refund — no return required.

     Email us at owendropshipping72@gmail.com with:

    • Your order number

    • A clear photo of the issue

    • A brief description of the problem

     Change of Mind / Buyer’s Remorse

    We do not accept returns or refunds for reasons such as:

    • Change of mind

    • Ordered the wrong product

    • No longer want the product

    Due to the nature of our fulfillment process, all sales are final unless an item arrives damaged or incorrect.

     Do Not Return Items to the Sender

    Please do not send products back to the return address on the package — this is our logistics partner, not our returns center, and we cannot guarantee your item will be received or refunded.

     Processing Refunds

    If approved, your refund will be processed to your original payment method within 3–5 business days.
    Timing may vary depending on your bank or credit card provider.

     

  • Shipping Policy

    Our fullfillment partner processes your order automatically within 1-3 business days. Shipping typically takes 7-15 business days depending on your location.

    Once your order ships, you'll receive an email with tracking info.

    Customs, Taxes, and Duties

    International orders may be subject to import duties or taxes based on your country's regulations. These fees are not included in the product price or shipping cost and are the buyer's responsibility.

     
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